Note: To run Setup without any user interaction or user interface, use the /q or /quiet switch. Type the path to SaraSetup.exe, and then press Enter. Warning: This tool may not be able to be installed on University-owned devices without administrative access. Install the Assistant at a command prompt Select Start, type cmd, and then press Enter to open a Command Prompt window. The Microsoft Support and Recovery Assistant Tool (SARA) can be used to resolve a number of issues relating to the Microsoft 365 desktop and web apps on Windows operating systems. Read the Support Center article on How To Enable Cached Exchange Mode In Outlook for more information. Run SaraSetup.exe either at a command prompt or manually. If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. Run Outlook in Online Mode: go to File (Tools) > Account Settings > double-click on Exchange email address > uncheck Use Cached Exchange Mode > save the changes > restart Outlook. You can follow the question or vote as helpful, but you cannot reply to this thread. I cannot open some of my Outlook message files. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log The Outlook PST to PDF Converter Tool is professionally designed based on advanced features of Mail Filter to backup PST file items into specific date. Created on ApOutlook Repair Tool Can somebody help me run scan.pst. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient To download and install the tool, click the following link: Download Microsoft Support and Recovery. Use Microsoft SaRA Tool to Troubleshoot Office Problems Microsoft also provides a free tool named Microsoft Support and Recovery Assistant (SaRA) which can help users solve problems with Windows system, Microsoft Office, and other Windows problems. If any of the tests fails, it will provide suggested solutions to get your problem solved. The table below provides information such as scenario type, data collection source, data collection path and data collection files. The Support and Recovery Assistant tool will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row.
0 Comments
Leave a Reply. |